Fenham Service Reservoir

We are investing £2.2 million to improve the safety and resilience of Fenham service reservoir.

Service reservoirs form part of the company’s drinking water network, holding treated water ready to supply customers across the area.

Work on the site, which is expected to take up to a year to complete, includes work to renew parts of the reservoir, including valves and penstocks.

Start Date: April 2025

Estimated End Date: April 2026

Partner: Mott MacDonald Bentley

Investment Value: £2.2 million

FAQs

Guiding Principles.pdf

(1.0 MB)

Open for participation

Phases

Phases overview

Project Updates

24 April 2025 - No end date

Keep up to date with the latest news, progress and upcoming work on our project.

9 issues

Community Hub Admin Team 2 hours ago Hi everyone,The Team on site have made some great progress that we wanted to share with you.We’ve successfully installed and tested the new east main water valve and its operating equipment. The new drainage valves are also in place, and the existing drainage pipe has been cleaned and checked. Temporary scaffolding has now been removed, and the original floor has been fully reinstated.The project is now largely complete, with just one final step remaining.If you have any questions you'd like to ask us, please don’t hesitate to get in touch!Many thanks,The Project Team

Community Hub Admin Team 2 months ago Hi everyone,I hope you are well and enjoyed the weekend.We would like to provide you with an update on the ongoing works and progress made recently.We’re pleased to confirm that installation of the three refurbished inlet‑pipe headstocks has now been completed. In addition, all four new scour valves along with their associated spindles and headstocks are fully installed.We are currently awaiting the drainage of the east cell. Once this is complete, our team will be able to proceed with and finalise the installation of the east penstock.We will continue to keep you updated as the works progress however, if you have any questions regarding the project, please don't hesitate to add a comment in the box below and a member of the team would be happy to assist.Thank you,The Project Team.

Community Hub Admin Team 4 months ago Hi everyone,Before we head into the Christmas break, I wanted to share a final update for 2025. Here’s what’s been achieved since our last update: Internal pipework painting is now complete. The second penstock has been delivered and installed into the west cell, and dry testing has been successfully carried out. In the New Year, we’ll gain entry into the east cell to complete the spindle and headstock, paving the way for commissioning works to proceed. Thank you for your continued cooperation while we carry out these essential works at Fenham Service Reservoir. We’re excited to return in the New Year and keep the momentum going!If you have any questions, please feel free to add a comment in the box below, and a member of the Project Team will be happy to respond.Wishing you all a Merry Christmas and a Happy New Year!

Go Vocal Admin5 months ago Hi everyone,Following our previous update, we’re pleased to share that significant progress has been made on the Fenham Reservoir project.East Cell Drain Down & Penstock InstallationThe East cell was successfully drained, allowing for the installation of the new penstock.Safety Measures ImplementedA temporary encapsulation cover has been fitted over the penstock, providing an additional layer of safety for the next phase of works.Current StatusThe East cell is now in the refill and testing phase before being brought back into service.We appreciate your continued patience and cooperation throughout these essential works. If you have any questions or would like further details, please feel free to leave a comment in the box below.Thank you, Bethany

Go Vocal Admin7 months ago Hi everyone,I wanted to share a quick update on the recent progress we've made as the Project continues to move forward.The west cell has now been successfully brought back into service, which allows us to drain down the east cell in preparation for the next phase of works starting next week. As part of this phase, scaffold access will be installed to enable safety isolations to proceed. This will pave the way for the removal of the damaged penstock, which will be replaced with a new unit.If you have any questions about the Project, please don’t hesitate to reach out — we’re always happy to help.Speak soon, Bethany

Go Vocal Admin9 months ago Hi everyone, I hope you are well.Since our previous update, there are some progress updates that I wanted to share with you.You may have noticed that the scaffold has been erected to the front of the valve house to allow easier access for unloading of deliveries. The main work activities are within the below ground chambers of the reservoir and are not visible to the public.The western cell has been drained down completely allowing a temporary enclosure plate to be installed. This was followed by minor structural concrete repairs being completed last week. Re-filling of the west cell should commence later this week after the repairs have been tested and proven to be watertight.In the next couple of weeks, the old, corroded bolts from the pipe joints will be removed and replaced with new ones. Three of the headstocks (controls for opening and closing the inlet valves) will be taken away to be refurbished. To allow safe loading of these it will be necessary to install part-time temporary traffic lights on West Road for 1 day only.We will provide further updates and information in due course. However, if you have any questions you’d like to ask us regarding the work, please don’t hesitate to reach out by adding a comment in the box below. Thank you,Bethany

Go Vocal Admin11 months ago Good afternoon all,I hope you enjoyed a weekend in the sunshine.Just to make you aware, we are planning to take delivery of materials on Wednesday 28th May which will require temporary 3-way traffic lights being set up on West Road.Keep checking the portal for regular updates as we progress with the Project and as always, if you have anything you’d like to ask us regarding the work please don’t hesitate to add a comment and a member of the Project Team will respond accordingly.Take care and enjoy your week.Bethany

Go Vocal Admin11 months ago Good morning, all,I hope you’re well.Over the past few weeks, you may have noticed increased activity whilst we set up our Site Compound and Welfare Facilities and commence with the initial work to the Reservoir.The traffic management is now in place on West Road and the scaffold for our delivery platform outside the valve house has now been erected.We will continue inside the valve house today and Thursday.Should you have any questions or concerns regarding the work, please add a comment and a member of the Project Team will respond accordingly.Take care and speak soon.Bethany

Go Vocal Admin1 year ago I’d like to take this opportunity to introduce myself. I’m Colin Short, Northumbrian Water’s Project Manager and I’ll be looking after this scheme through to its completion. The scheme will be delivered by Northumbrian Water’s delivery partner Mott MacDonald Bentley (MMB).The majority of our work will be carried out within the covered service reservoir cells and the adjacent valve house within the site, but we do need to set up a temporary site compound, and carry out some minor tree pruning and access track improvement works within the site.We do, however, need to carry out some survey/investigative works on our drains and chambers in West Road (near Fenham Cottage). Traffic management will be needed for these works, and also for various deliveries to the valve house.The team will post regular updates throughout our works. If you have any queries, please feel free to comment and a member of the team will respond.

Filters

Total posts: 9

There are 9 projects available.

No values available.

Selected zero tag filters.

Fenham Service Reservoir

FAQs

What time will the work take place each day?

Will there be any disruption?

How will I be kept up to date?

What will it look like when the work is complete?

Will my water supply be affected?

Will I be able to access my property?

Will the site be dangerous? Or Is the work site safe?

Will the roads be kept clean during the work?

Phases

Project Updates

9 issues

Project Update 14/04/2026

Project Update 09/02/2026

Project Update 17/12/2025

Project Update 25/11/2025

Project Update 26/09/2025

Project Update 22/07/2025

Project Update 12/05/2025

Project Update 07/05/2025

Project Update 24/04/2025

Filters

Fenham Service Reservoir

FAQs

What time will the work take place each day?

Will there be any disruption?

How will I be kept up to date?

What will it look like when the work is complete?

Will my water supply be affected?

Will I be able to access my property?

Will the site be dangerous? Or Is the work site safe?

Will the roads be kept clean during the work?

Phases

Project Updates

9 issues

Project Update 14/04/2026

Project Update 09/02/2026

Project Update 17/12/2025

Project Update 25/11/2025

Project Update 26/09/2025

Project Update 22/07/2025

Project Update 12/05/2025

Project Update 07/05/2025

Project Update 24/04/2025

Filters

SORT BY

TAGS

STATUS